... when everything seems to break down at once. First I was carless for several days, which could have been a disaster, or very expensive, until the garage kindly lent me an elderly car to get to work in. I think they mostly did it to stop me phoning twice a day.
Then I couldn't get online at all. Given that my tax return is due 30 September, this was another disaster in the making. As of today, I have a shiny new router, shiny new phone-point, and I've done my tax return. I'm keeping my fingers crossed that everything else continues to work. It's nice to have an upgrade on the router, and I wouldn't have bothered if things hadn't actually broken down - I'm used to maintaining a series of technological antiques, rather than being at the cutting edge. The BT engineer looked at my set-up and said, "Yes, we do occasionally see one of these - did the help-desk have to look everything up online?" Er, yes, actually. "You'll find with an upgrade, the help desk are actually able to help." Well, that will be a novelty.
The dogs liked the BT man a lot, and Holly was convinced he had come round specially to play with her. It was rather sad when she finally realised he hadn't, and she sunk down onto her bed with her face on her paws.